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Note to Delivery People: We’re Counting on You!

Compiled/partly written by Melvin Durai Email Compiled/partly written by Melvin Durai
December 2021
Note to Delivery People: We’re Counting on You! Bengali actor Prosenjit Chatterjee recently shared one of his concerns in a note on Twitter, addressing it to Prime Minister Narendra Modi and West Bengal Chief Minister Mamata Banerjee. “On 3rd November, I placed an order on food delivery app Swiggy. After some time the status of the order changed to delivered but I never received the food.”

Since the order was prepaid, Swiggy refunded his money. But Chatterjee still wanted to draw attention to this important issue. “What if someone relies on a food app to get food delivered for their guests and the food never arrives?” he wrote. “What if someone is depending on these food apps for their dinner? Will they stay hungry?”

Chatterjee’s decision to raise his concern to Modi and Banerjee may seem excessive, but it shows how dependent many people are on delivery services.

“I want people in the service industry to be more responsible,” Chatterjee told Calcutta Times. “These days, we are all dependent on all kinds of apps and I personally use them and appreciate it. But people who are serving food or medicines through apps should be even more responsible. If a medicine doesn’t get delivered on time, it can be fatal for someone.”

Indeed, this should be a major concern for delivery people. When they knock on doors or ring doorbells and get no answer, perhaps they shouldn’t just leave the food or medicine at the door. Perhaps they should make sure that the customer is still alive.

More of ChaiTime here:

Compiled and partly written by Indian humorist MELVIN DURAI, author of the novel Bala Takes the Plunge.

[Comments? Contributions? We would love to hear from you about Chai Time. If you have contributions, please email us at melvin@melvindurai.com. We welcome jokes, quotes, online clips, and more.]

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