Home > Magazine > Desi World > ‘E’ = ELECTRONIC + EFFICIENCY



August 2010

E-mail is more popular than the mail that needs postage stamps. In the digital age, the versatile prefix ‘e’ continues to be combined with other words, even non-English words.

Most people have heard of e-commerce, but what about e-seva? We’re familiar with e-tickets, but what are e-challans? In short, e-challans are electronically sent receipts for deliveries and payments. This was recently extended to traffic violations, most notably in Hyderabad, where police officials were looking for a new way to collect outstanding fines. With the help of PDAs (Programmable Device Applications), the police are now able to check if any fines are pending when they stop vehicles randomly. After this tracking system was introduced, the success rate jumped to 60 percent.

It’s been reported that the Delhi police will adopt the e-challan system for traffic violations before the Commonwealth Games.

E-seva is another initiative that aims to provide a range of services electronically through a centralized system. Seva stands for service. Personal computers are not needed—which makes sense, given that only a fraction of the Indian population can afford to buy computers. One can go to an e-seva office to pay a bill, seek information, apply for a license or loan, and make a reservation.

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